Privacy policy

Last updated: May 05, 2024

Collecting Personal Information

At Biostack Limitless LLC, we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect the information you provide to us when you engage our peptide consulting services in California.

Personal Information:

This includes your name, address, phone number, email address, professional credentials, or other information necessary for providing our services.

Health Information: As a peptide consulting company, we may gather health-related information if relevant to our consulting services (e.g., medical history, treatment details). We will obtain your explicit consent for the collection and use of such information.

Payment Information: We may collect payment details for billing purposes, including credit card information, through secure third-party processors.

How We Use Your Information

We use your personal information for the following purposes:

To provide and improve our peptide consulting services.

To respond to your inquiries and communicate with you about the services and products we offer.

To process payments for services rendered.

To comply with legal obligations and regulatory requirements, including those under California state laws (such as the California Consumer Privacy Act (CCPA).

Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

Service Providers: We may share your information with trusted third-party vendors, such as payment processors, IT services, and marketing platforms, to help us perform our business operations. These providers are bound by confidentiality agreements and are only permitted to use your information for the services they provide to us.

Legal Compliance: We may disclose your personal information if required to do so by law or to comply with legal processes, such as court orders or subpoenas, or to protect our rights, safety, or property.

Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, we will securely dispose of your information or anonymize it.

Your Rights Under California Law

As a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

Right to Access: You can request a copy of the personal information we have collected about you.

Right to Deletion: You can request that we delete your personal information, subject to certain exceptions.

Right to Opt-Out of Sale: We do not sell your personal information. However, if we do engage in the sale of data in the future, you have the right to opt out.

Non-Discrimination: We will not discriminate against you for exercising your rights under the CCPA.

To exercise these rights, please contact us 

SMS Content

SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from [Company Name], you may receive messages related to the following (provide specific examples):

Appointment reminders

Follow-up messages

Billing inquiries

Promotions or offers (if applicable)

Example: "Hello, you according to our records you are due for your next shipment of peptides. Please respond if you would like to refill your order or if you have any questions regarding other products."

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].

Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from [Company Name] in the following ways:

Verbally, during a conversation

By submitting an online form

By filling out a paper form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

Message and data rates may apply.

You can opt-out at any time by texting "STOP."

For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.

Message frequency may vary

We obtain consent when customers send us a text message by finding our number at Biostack Limitless LLC. Then we reply with "By replying you are opting in to SMS communications from Biostack Limitless LLC Message frequency varies. Message and data rates may apply. Text HELP for help. Text STOP to cancel. Visit https://biostacklimitless.com/ for privacy policy. 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we update the policy, we will post the revised version on our website and update the effective date at the top of the page. Please review this policy periodically to stay informed.

Miscellaneous

We strive to use reasonable physical, technical, and administrative measures to protect information from unauthorized access, use, disclosure, alteration, and destruction. However, you must keep your account password secure and your account confidential, and you are responsible for any and all use of your account. To help us protect personal information, we request that you use a strong password and never share your password with anyone or use the same password with other sites or accounts. If you have reason to believe that the security of your account has been compromised, please notify us immediately in accordance with the “Contacting Us” section below.

When using the Service, you may choose not to provide us with certain information, but this may limit the features you are able to use or may prevent you from using the Service altogether. You may also choose to opt out of receiving certain communications (e.g., newsletters, promotions) by emailing us your preference. Please note that even if you opt out, we may still send you Service-related communications. We do not currently respond to web browser “do not track” signals or other mechanisms that provide a method to opt out of the collection of information across the networks of websites and online services in which we participate. If we do so in the future, we will describe how we do so in this Privacy Policy.

Biostack Limitless may supplement, amend, or otherwise modify this Privacy Policy at any time. Such supplements, amendments, and other modifications will be posted on this or a similar page of the Service and shall be deemed effective as of the “Last Updated” date. However, Biostack Limitless will notify you and/or require you to accept the updated Privacy Policy if the supplemented, amended, or otherwise modified Privacy Policy implements material changes from Biostack Limitless’ then-current Privacy Policy. It is your responsibility to carefully review this Privacy Policy each time you visit, access, or use the Service.

Contact Information

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at: 

Biostack Limitless

info@biostacklimitless.com

By engaging with our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.